Online Reputation Management (ORM)
Online Reputation Management or ORM, as the name suggests, is the process of managing the perceptions prevalent about a corporate entity or even an individual on the Internet, on web based networking sites and social media, and on Search Engine Result Pages (SERPs). Another term used for it is Corporate Reputation Management. The Reputation Management Services could also be referred to as Brand Reputation Management Services if the entity whose reputation being managed is a brand rather than a corporate.
Our ORM Services
Brand Reputation Management Services
Your reputation builds your Brands, allow us to build your reputation!
Reputation Management Services for Corporates
Build trust & mitigate risk with review monitoring & influencer strategies!
Reputation Management for Celebrities
Fame is a game best played with preparation! Choose us to help you!
Hotel Reputation Management Services
We manage and monitor cutomers reviews for a better reputation!
Hospital Reputation Management Services
We manage and monitor patient reviews for a better reputation!
Restaurant Reputation Management Services
We manage and monitor foodies reviews for a better reputation!
Reputation Management Services Process
FAQ's
👉 What is Online Reputation Management in Digital Marketing?
An online reputation is the reputation of a company, person, product, or service on the Internet and digital platforms. Online reputation management (ORM) is the practice of crafting strategies that shape or influence the public perception of an organization, individual or other entity on the Internet. It helps drive public opinion about a business and its products and services.
👉 Why is Reputation Management Important?
Having a good reputation online is important for your growth. People research brands, services and, and products online before they make the final purchase decision. Healthy reputation management can help you increase sales, build trust and credibility, and provide insights into customer preferences, online perception, and market trends.
👉 How long does it take for reputation management to work?
Online reputation management is an ongoing process and will involve time and commitment. While Google normally recognises changes in indexed sites and profiles every 2-6 weeks, it can take 3-6 months to promote existing positive content, new content and social media creation, and responding to negative reviews.
👉 How do you manage reputation management?
Flint Media’s ORM strategy begins with monitoring all existing web material about your brand and products through our online reputation monitoring software. We help you proactively respond to negative reviews and promote existing positive content. For the long term, we help you devise ways of being a customer-friendly and more accessible brand.
👉 Will you completely eliminate all of the negative reviews on the Web?
No, we do not completely eliminate all negative reviews. Firstly, genuine reviews cannot be deleted on many platforms. And secondly, we view negative reviews as an opportunity – to talk to customers, understand their needs, and respond proactively. This shows other viewers the brand’s side of the story and helps build deeper relationships.
👉 What other services do you offer?
As India’s leading digital marketing agency, we offer a full suite of internet marketing services from conceptualization and strategy to implementation and execution. Our services include web design, SEO, social media marketing, pay-per-click advertising, mobile app marketing, content marketing and video marketing.
Flint Media's ORM Strategy
Reputation Monitoring
Under brand management, we will first monitor existing web material about your brand & products. Reputation management team helps keep an eye on both professional journalism and user-created content such as blogs and blog comments.
Respond
We will help you proactively respond to negative perceptions and reviews and at the same time, create and promote positive content on various web platforms relevant to your brand and company.
Increase accessibility
We will also help you devise ways to become more accessible and customer friendly, in terms of the online interfaces you use for interacting with, and providing information to, web users.
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ORM Team
ORM Team
ORM FEATURES
Protection From Negative Reviews & Comments
ORM FEATURES
Positively Influence the Audience
ORM FEATURES
Complete & Effective Presence on First Page of Google
ORM FEATURES
Protect The Brand Image on Internet
ORM FEATURES
Make You Better From Competitors
ORM FEATURES
Influencing Culture on Internet
How are Reputation Management services different from SEO?
Online Reputation Management is related to SEO or Search Engine Optimization, and it uses many of the same techniques. However, ORM has different goals from SEO. Online Reputation Management primarily aims to promote positive or neutral content about an entity – individual, brand or company – rather than just generate more traffic with relation to certain keywords. The main objective is to push negative results down in SERPs, so they are seen by fewer people when searching for that entity.
Why you need Corporate Reputation Management services?
The process we follow for online reputation management services is simple and includes the following:
- Promotion of existing positive content
- New content and social media profile creation
- Active involvement in the social web sphere (through forums, blogs, social networking)
- Responding to negative reviews on different online media.
Why Choose Flint Media for ORM
The importance of reputation management services should not be underestimated, as user generated content about products and companies has become very influential today with burgeoning of consumer complaint forums online. These have become important enough to impact search engine results and sway your potential customer into going with your competitor instead. As such, Flint Media’s brand management services are the best option for corporate reputation monitoring, protection and management.
